Warranty Policy


Soul Limited (“Company”) warrants to the original retail purchaser of this product that should the product or any part thereof are proven defective in material or workmanship within 1 year from the date of original purchase, such defects will be repaired or replaced, at the Company’s option, without charge for parts or labor.

This warranty does not apply to any product or part thereof which has been damaged through alteration, cleaning, maintenance, mishandling, misuse, neglect, accident, external causes, improper installation or unauthorized repair. This warranty only applies to noncommercial use of this product and is not transferable or assignable.

This warranty is limited, exclusive and in lieu of any and all other warranties, expressed or implied, including without limitation the implied warranties of merchantability and fitness for a particular purpose and any obligation, liability, right, claim or remedy in contract or tort, whether or not arising from the company’s negligence, actual or imputed. No person or representative is authorized to assume for the company any other liability in connection with this sale of this product. In no event shall company be liable for indirect, incidental, punitive or consequential damages. This warranty is limited to the repair or replacement of the product. In no event shall the company be liable for more than the purchase price of the product.

This warranty gives you specific legal rights and you may also have other rights which vary from state to state, so some of the above limitations or exclusions may not apply to you.


Please contact or visit the SOUL Malaysia service centre (SK Gadget Sdn Bhd):

Pangsapuri Bukit Segambut, Jalan Sri Bintang
51200 Kuala Lumpur KUL
Tel: 0327159027

Operating hours:
Monday to Friday: 9am to 5pm
Close on Weekend & Public holiday



Search our store